Introduction

Market Gap for LCL Imports in Qatar 

Small and medium importers in Qatar have long struggled with high LCL rates, inconsistent schedules, and extended transit times. With no reliable weekly solution available, businesses faced frequent delays and rising logistics costs.

Common Client Problems

Across 80+ importers, the key issues remained the same: high cost per CBM, lack of a uniform schedule, hidden charges, offloading delays, limited visibility, and unpredictable arrival timelines. These challenges directly impacted planning, budgeting, and overall supply chain efficiency.

Key Challenges We Addressed

We set out to solve four major industry pain points—establishing a fixed weekly consolidation from China, maintaining a consistent 550/CBM rate despite market fluctuations, ensuring complete transparency with no hidden charges, and standardizing transit times for dependable delivery.

Your Weekly Link from China to Qatar—Fast, Transparent, Affordable.

Our Solution : ARTS launched a dedicated China Desk designed to streamline and simplify the import process for customers. The solution includes a centralized consolidation warehouse, a fixed weekly cutoff, and a fully transparent rate of 550/CBM with no hidden charges. To enhance customer experience, automated milestone notifications were introduced along with weekly sailings from major ports including Shenzhen, Ningbo, and Shanghai.

Execution : To ensure reliability and faster turnarounds, ARTS secured pre-booked space with partnering carriers and consolidated shipments into optimized loads. A pre-alert system was implemented to minimize offload delays, while integrated track-and-trace updates via WhatsApp and email kept customers informed throughout the shipment journey.

Outcome : The dedicated China Desk quickly gained traction, onboarding over 80 active importers. Customers experienced cost savings of up to 30% on smaller shipments, and transit times stabilized within an efficient 18–22 days. As a result, this service has grown to become one of ARTS’ fastest-expanding logistics lanes.